Assessments are a valuable tool proven to improve:

• selection & hiring decisions
• promotion decisions
• individual self-awareness and development
• team effectiveness

insightHR has also incorporated assessments into our Talent Management process and software application (Talent Forward™). This provides our clients with a more subjective and scientific evaluation of individuals’ “potential” for success in more senior roles.

Speak with a member of our team to learn more about how we can help your company upgrade talent and improve business success through the use of one of our many assessments.  Don't see what you are looking for in the descriptions below?  We have more assessments available through our partnerships.  Call us to discuss your specific needs.

The CUSTOMERCAREPRO™

The CustomerCarePro™ is designed for the selection, training and coaching of people for customer service, hospitality and other roles that require first-rate client/customer relationship management. It assesses character traits, relevant attitudes, emotional intelligence, listening style and comfort networking while providing interview and coaching suggestions.

The MANAGEMENTPRO™:

The MANAGEMENTPRO™ is a state of the art profiling tool that assesses the factors that allow managers to manage people and performance together effectively.

•  is an essential selection and succession planning tool
• provides an overview of personality traits as they apply to management roles
• assesses emotional intelligence
• assesses leadership style, comfort with conflict, lifestyle management and much more
• provides coaching and development strategies
• provides feedback on matching to mentors, peers and staff

The MANAGEMENTPRO™ provides each individual with an overview of strengths and some career counselling on what to seek and what to avoid in career paths.

The PROFESSIONALPRO™

The ProfessionalPro™ is the profile for professional positions whether they consult with individuals or provide enterprise solutions. It assesses consulting style, results orientation, communications style and other key competencies as well as self management, motivation, team orientation, comfort with conflict, confidence, lifestyle management, approach to networking, listening style and emotional intelligence.

The ProfessionalPro™ provides detailed feedback to both the individual for personal growth and the individual's manager for selection, coaching and fit to projects and teams.

STRONG INTEREST INVENTORY®

The Strong Interest Inventory® instrument is based on the idea that individuals are more satisfied and productive when they work in jobs or at tasks that they find interesting and when they work with people whose interests are similar to their own. The Strong Interest Inventory® instrument takes about 30 minutes to complete and contains 291 items that measure your interests in a wide range of occupations, occupational activities, hobbies, leisure activities and types of people.  Your interests are compared to thousands of individuals who report being happy and successful in their jobs.  Your personalized report identifies your optimum career choices based on your interests and includes additional related occupations with concise job descriptions.  It is an essential resource for:

• those launching a career
• people contemplating a career change
• those planning a fulfilling retirement

The MYERS-BRIGGS TYPE INDICATOR (MBTI®)

The Myers-Briggs Type Indicator (MBTI®) is the most widely used personality inventory in the world with more than 2 million people taking it every year. The MBTI® provides valuable information to aid in skill development in the areas of decision making, managing conflict, managing change, learning, communicating and leading. 

The instrument provides insight into:

• Where we draw our personal energy 
• How we prefer to take in information about the world around us and give it meaning
• How we prefer to make decisions, judgments, and take action, and
• How much structure we require as we go about doing things

The results highlight our strengths and suggest areas for personal development.
Within groups, the MBTI® can assist teams recognize and value differences among individuals, so that  strengths can be leveraged  and interpersonal difficulties overcome. This information, utilized correctly can impact your organization's effectiveness in achieving your goals and objectives for performance and results.

How Can the Assessments be Delivered?

• Individuals - Through One on One debrief and coaching sessions
• Teams - In a workshop setting for groups of individuals with opportunities to examine and practice a variety of applications of awareness